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How will I know that my battery order has been confirmed by V4 Batteries?

The moment you place your order and complete the payment, you will receive a call from our verification team. We will confirm the product, shipping address, and your availability. After the call, you’ll get an SMS & email with the order summary, order ID, and estimated delivery time – this confirms your order is accepted.

Will there be any hidden charges like Service Tax?

No hidden charges. The price you see or that we quote is the final price – inclusive of GST and everything else. You pay exactly what is shown.

Can I choose a delivery time that suits me?

Yes! During the verification call, simply tell us your preferred time slot. We deliver within 2–4 hours in any city limits for orders confirmed before 5 PM. We always try to match your requested time, though slight delays can happen due to traffic/weather. Same-day delivery is not guaranteed for orders confirmed after 5 PM.

Will I receive a fully charged battery?

Yes – every battery delivered by V4 Batteries is 100% charged, tested, and ready to use right after installation.

How much will be deducted if I cancel or return the battery?

If the order is cancelled by the customer or the battery is found working perfectly, a minimum service charge of ₹350 applies.

When do service charges apply at V4 Batteries?

  • Car still doesn’t start after new battery (possible starter/alternator issue) → ₹350
  • Delivery requested before 8:30 AM or after 8:30 PM → ₹300 extra (confirm on WhatsApp first)
  • Delivery beyond 22–25 km from city Limit → extra charge (confirm on WhatsApp first)

When is extra payment gateway charge applicable?

  • Visa/MasterCard Credit Card → 2% + GST extra
  • American Express → 3% + GST extra (No extra charge on UPI, GPay, PhonePe, Debit Card, Net Banking, or Cash on Delivery)

What payment options do you offer?

UPI, GPay, PhonePe, Paytm, Net Banking, Debit/Credit Cards, and Cash on Delivery – available across Kerala

Who handles warranty & after-sales service?

Warranty is directly from the manufacturer (Exide, Amaron, SF Sonic, Luminous, etc.). If any issue arises under warranty, visit the brand’s authorized service centre or call us – we’ll guide or coordinate for you.

What are the common reasons a car battery becomes weak?

  • Very short trips & frequent start-stop
  • Leaving lights/AC/music on when engine is off
  • Extreme heat or prolonged inactivity
  • Old age or faulty alternator

How do I know my car battery needs replacement? Warning signs:

  • Slow cranking or clicking sound when starting
  • Dim headlights at idle (brighten when revving)
  • Battery warning light on dashboard
  • Swollen battery case or smell of rotten eggs

How can I maintain my battery for longer life?

  • Keep terminals clean and apply petroleum jelly
  • Wipe dust regularly
  • Secure the battery tightly
  • Turn off all accessories when parked
  • Drive at least 20–30 minutes weekly if the car is rarely used

Contact us: WhatsApp/Call: 9496055994 Fast Delivery | Genuine Products | Best Prices in Kerala